This Privacy Policy applies to the website and mobile applications of Transgulf Readymix Concrete Co. LLC (“Company”, “we”, “our”, or “us”). We are committed to protecting the privacy and security of users, customers, employees, suppliers, job applicants, and visitors who use our website or mobile applications.

1. Information We Collect

We may collect the following types of information depending on how you use our website or mobile application:

  • Name, email address, phone number, company name, and job title.
  • Login or user account details used to access our application.
  • Project, inquiry, quotation, delivery, or service-related details submitted by users.
  • Resume/CV and employment-related information when applying for jobs.
  • Device information such as device type, operating system, browser type, and IP address.
  • Application usage data, logs, crash information, and performance data.
  • Location information, only where required for application features such as delivery, trip, attendance, asset tracking, incident reporting, or site-related services.
  • Photos, videos, audio, files, or attachments uploaded by users for business, incident, delivery, service, or support purposes.

2. How We Use Your Information

We use collected information for the following purposes:

  • To provide and operate our website and mobile application services.
  • To manage user login, authentication, and access control.
  • To respond to inquiries, quotation requests, support requests, and customer communications.
  • To process job applications and recruitment-related requests.
  • To support business operations such as delivery tracking, order management, incident reporting, asset tracking, and internal workflows.
  • To improve application performance, security, and user experience.
  • To send important notifications, updates, or service-related messages.
  • To comply with applicable legal, regulatory, contractual, and business requirements.

3. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share information only when necessary with:

  • Authorized employees, departments, and company representatives.
  • Service providers who support hosting, application operation, analytics, security, communication, or technical support.
  • Customers, suppliers, or business partners where required for business operations.
  • Government, legal, or regulatory authorities where required by law.

4. Data Security

We apply reasonable administrative, technical, and organizational security measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or loss. Data transmitted between our applications, website, and servers is protected using secure communication methods such as HTTPS where applicable.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business requirements. When information is no longer required, it will be securely deleted, anonymized, or archived according to our internal policies.

6. Location, Camera, Files, and Device Permissions

Our mobile applications may request permissions such as location, camera, photo library, microphone, file storage, or notifications depending on the features used. These permissions are used only for the intended business functions, such as uploading attachments, capturing incident evidence, tracking trips, recording site activity, or sending service notifications.

Users may manage app permissions from their device settings. Disabling permissions may affect certain app features.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and enhance website performance. Users can disable cookies through browser settings, but some features may not work properly.

8. Third-Party Links and Services

Our website or applications may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of third-party services before providing personal information.

9. Children’s Privacy

Our website and applications are intended for business and professional use. They are not directed to children under the age of 18, and we do not knowingly collect personal information from children.

10. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information.
  • Correct inaccurate or incomplete information.
  • Delete your personal information where legally permitted.
  • Withdraw consent where processing is based on consent.
  • Object to certain processing activities where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website or mobile application after changes means you accept the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Transgulf Readymix Concrete Co. LLC
Website: https://transgulfreadymix.com/
Email: info@tgrmcc.com
Email: sales.uae@tgrmcc.com